Privacy Policy
Last updated: March 11, 2025
1. Introduction
ScrubHub Inc. ("ScrubHub," "we," "us," or "our") operates the ScrubHub platform, which connects healthcare professionals with housing near medical facilities and staffing opportunities. We are committed to protecting your privacy and handling your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the Personal Health Information Protection Act (PHIPA).
2. Information We Collect
We collect information you provide directly and information collected automatically:
- Account information: Name, email address, password, role (tenant, landlord, enterprise), and profile details
- Listing and booking data: Property details, availability, booking history, and payment information
- Staffing and employment: Job applications, credentials, work history, and professional qualifications
- Communications: Messages sent through the platform and support inquiries
- Usage data: IP address, device information, pages visited, and interactions with our services
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our platform and services
- Process bookings, applications, and transactions
- Verify identity and credentials
- Send service-related communications and updates
- Respond to inquiries and provide support
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations
4. Data Storage and Security
Your data is stored on servers located in Canada. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security assessments to protect your personal information.
5. Sharing and Disclosure
We do not sell your personal information. We may share information with service providers who assist in operating our platform (e.g., hosting, payment processing), with other users as necessary to facilitate bookings or staffing matches, or when required by law.
6. Your Rights
Under PIPEDA, you have the right to access, correct, or delete your personal information. You may also withdraw consent where applicable. Contact us at privacy@scrubhub.ca to exercise these rights.
7. Cookies and Tracking
We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage. You can manage cookie settings through your browser.
8. Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
9. Contact
For privacy-related questions or requests, contact us at privacy@scrubhub.ca.